Logistics

Every store stocked. Every route optimized. Every day.

4,300 stores never run out of stock. 152 vehicles always on the fastest route. 37 hours of manual planning replaced by one overnight run. Your logistics team stops firefighting and starts strategic planning.

You talk to ORCA. This is what it builds.

4,300 stores Every one stocked
¥340K net Savings found
9:41
37 hrs → overnight No manual planning
152 vehicles Optimized daily
Scroll to follow the reasoning

01

What does this week look like

Monday morning. You ask "how's this week looking?" in a message. ORCA already ran the numbers overnight and answers with coverage, load, and exceptions. The dispatch plan on the right is the analytical output — generated from your conversation, not a dashboard you had to check.

4,300 stores All covered
Taichung cluster +20% seasonal load
3 → 2 routes Consolidated overnight
DC-04 Cold-chain swap by Wed

ORCA web app

ORCA web app
4,300 Stores
·
12 DCs
·
152 Vehicles
DoD-7 ●
COO Advisory

Route 7 reassigned: Driver 8 picks up 5 stops. 0 stores missed. Cost delta: +¥2,400 (+0.7%)

0 violations DoD-7 proven

You ask

9:41

02

Thursday. DC-01 goes red.

A typhoon warning hits central Taiwan. Three routes are blocked. ORCA reasons through the disruption autonomously — rerouting loads, rebalancing capacity — and reports what it did when your ops manager asks. The reroute plan appeared before anyone typed a word.

3 routes blocked Typhoon, Miaoli
14 stores shifted DC-02 + DC-03 absorb
All on track Before ops checked
Friday AM Auto-restores

ORCA web app

ORCA web app
Weekly Planning
7/7 days 98% avg
Mon 7/14Tue 7/15Wed 7/16Thu 7/17Fri 7/18Sat 7/19Sun 7/20
PhasePREPARATION 1.0x 100% fleetPREPARATION 1.0x 100% fleetIMPACT 2.5x 60% fleetIMPACT 2.5x 60% fleetRECOVERY 1.5x 80% fleetRECOVERY 1.0x 100% fleetRECOVERY 1.0x 100% fleet
DC-01 GOOD 98% · 7v GOOD 97% · 7v STRAINED 88% · 5v CRITICAL 72% · 3v
Consolidate Thu deliveries to Wed. Wed fleet absorbs 80%. Overflow → Fri AM. 0 violations
STRAINED 85% · 5v GOOD 96% · 7v GOOD 98% · 7v
DC-02 GOOD 99% · 6v GOOD 98% · 6v STRAINED 90% · 4v STRAINED 82% · 4v GOOD 94% · 6v GOOD 98% · 6v GOOD 99% · 6v
DC-03 GOOD 97% · 8v GOOD 96% · 8v STRAINED 86% · 5v CRITICAL 68% · 3v STRAINED 84% · 5v GOOD 95% · 8v GOOD 97% · 8v
DC-04 GOOD 96% · 5v GOOD 95% · 5v GOOD 92% · 5v STRAINED 80% · 3v GOOD 93% · 5v GOOD 96% · 5v GOOD 96% · 5v
DC-05 GOOD 98% · 7v GOOD 97% · 7v STRAINED 89% · 5v STRAINED 78% · 4v GOOD 91% · 6v GOOD 97% · 7v GOOD 98% · 7v
TMS routes SMS audits | Both constraints enforced per cell

You ask

9:41

03

Friday. Everyone already knows.

You ask "did the rerouted plans go out?" ORCA confirms: drivers notified, EIS synced, spreadsheets delivered — all outputs generated from the reroute it reasoned through the night before. The conversation is how you check in. The dispatch payload is what ORCA produced.

ORCA web app

ORCA web app
ORCA 37 hrs → overnight
msg WhatsApp TMS
Route 7 Schedule — Mon 7/14
08:30 DC-01 → Stop 1 (Chen Market)
09:10 Stop 2 (Lin Grocery)
09:45 Stop 3 (Wang Mini)
...
12 stops · ETA 14:20
bell LINE TMS
DC-01 — Weekly plan updated
335 stores confirmed
7 vehicles dispatched
Next review: Mon 09:00
user EIS SMS
Staff Sync — Week 29
12 auditors assigned
48 store audits scheduled
PV-3 certification: 8/12 cleared
Sync status: Complete
grid XLSX TMS+SMS
dispatch_plan_w29_2025.xlsx
DateWarehouseRouteDriverStops
7/14DC-01R-07D-01212
7/14DC-01R-08D-01510
7/14DC-02R-12D-00314
7/14DC-02R-13D-00811
32 drivers Notified by 6 AM
XLSX Ops didn't notice
EIS + TMS Synced overnight
Tonight Original routes restore

You ask

9:41

When logistics planning becomes a bottleneck

Delivery networks must coordinate many moving parts. As operations scale, planning becomes harder to manage as traffic conditions, weather disruptions, delivery priorities, driver availability, and operational rules constantly change. Manual planning tools struggle to keep pace.

Adapt faster than the road does

ORCA analyzes operational data and generates optimized routes and schedules.

Plans update on schedule or in response to disruptions.

Workflow Steps

01

Evaluate historical delivery data

02

Monitor real-time conditions

03

Balance route tradeoffs

04

Generate updated plans

9:41

Outputs

Dispatch Plan

Alex Chen · Van 12 · Stops 1–8 · Window 9:00–11:00 · ETA 9:18

Dynamic Route Adjustment

Traffic delay detected · Stop reassigned · 18 minutes saved

Driver Schedule

08:30 Depart depot · 08:50 Stop 1 · 09:10 Stop 2 · 09:35 Stop 3 ETA

Every store stocked. Every route running.

Your logistics team stops firefighting and starts executing — every delivery lands, every route adapts, every schedule updates before anyone asks.

Frequently asked questions

Yes — they're separate engines. Staffing dispatch is a constraint problem: who goes where, shift coverage, certifications, seniority. Truck dispatch is an optimization problem: routes, capacity, delivery windows. Franchise stores have different rules than self-owned. The reason planning takes 28+ hours a week isn't the math — it's that new rules keep getting added and they live in your planners' heads. We extracted 24 operational rules from one client's operations manual alone. ORCA encodes both soft constraints (preferences, habits) and hard constraints (certifications, cold-chain, franchise agreements) so the plan respects what your team already knows. The hard part was never the routing. It was the rules nobody wrote down.

You shouldn't. ORCA runs the solver and delivers the optimized Excel and a COO advisory report — GREEN, YELLOW, or RED status with top concerns, recommendations, and contingencies. Your executive can act on it in 30 seconds. The real-time monitor exists because most operations don't have GPS on every vehicle — your drivers use LINE, and the monitor connects to 7+ data sources so you know where everyone is. You get the dispatch plan delivered, the monitor when you need visibility, and LINE notifications when something changes. No dashboard to learn. The Excel hits your inbox. The monitor is there when you need it.

Every dollar is quantifiable at the cost level: overtime hours eliminated, fuel costs reduced, vehicle utilization improved, emergency dispatches avoided. Real fuel prices are pulled from CPC weekly, tolls from ETC — not estimates. If you don't believe the projections, run parallel shadow testing — ORCA optimizes alongside your current planners for a month, and you compare results line by line. We don't ask you to trust the model. We ask you to measure it.

ORCA connects to 7 real-time data sources — traffic, weather, flood warnings, fuel prices, road conditions. When a typhoon hits, a driver calls in sick, or a new store opens — ORCA has 20 scenario playbooks ready. It reroutes affected vehicles and notifies drivers directly on LINE. Multi-day typhoon response runs through 5 phases automatically. The reroute is done before your ops manager opens their laptop.

No. ORCA syncs dispatch payloads to your EIS and TMS, pushes stop sequences to drivers on LINE, and delivers the optimized XLSX in the same format your team already uses. Nothing in your stack changes. Your team won't notice anything changed — except the routes got better.

Route optimization tools solve one constraint at a time — shortest path, fewest vehicles, tightest windows. ORCA reasons across thousands of stores, hundreds of vehicles, multiple warehouses, 24+ operational rules, staffing constraints, franchise rules, seasonal surges, and real-time disruptions simultaneously — then stress-tests the plan with adversarial analysis before anyone sees it. Routing tools optimize a leg. ORCA optimizes the operation.

They don't log in. The solver runs, the optimized Excel and advisory report land in their inbox. Drivers get stop sequences on LINE. When something breaks — weather, driver shortage, new store — ORCA reroutes and notifies. The real-time monitor is there for visibility, connected to every API you've got. No logistics dashboard to learn. The plan shows up. Your team executes.

Ready to stop planning and start optimizing?

See how ORCA keeps every store stocked and every route running — while your team focuses on strategy.

Book a Demo